psychology of mediation - NCGMediation

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The Psychology of Mediation

Questions and decisions in mediation are as much about people as they are about problems.

Decisions about how much money a spouse should receive in maintenance, whether a boss should pay a settlement to an employee about to be fired due to disagreement over company policy, or how to divide a business’ assets and liabilities among its three partners after they have had a falling out, are as much about the people involved as any of the objective problems.

Conversations during mediation often focus on monetary amounts or settlement terms and, therefore, appear reasoned and objective. But repeatable, successful mediation can be enhanced by knowledge about psycho-dynamics.

My full day 'Psychology of Mediation' course covers the following areas:



As individuals, we have a personal world view, created from many elements, including but not limited to:

  • our socio-economic backgrounds
  • experiences from childhood to current, and
  • learned knowledge

All of this distorts our interpretations but the good news is that these distortions are surprisingly predictable, and can be countered using techniques including developing filters to view the world with greater objectivity.

The course shown above includes a session on understanding cognitive biases, which is especially useful during the bargaining (or negotiation) phase of a mediation, and the following are considered during that part of the course:



The course is run for private groups (minimum 5, maximum 20) at a total group cost of £899, or as a public course when sufficient participants reserve a place (minimum 10, maximum 20) at a cost of £99 per participant.

Contact me for more information or to register your interest in reserving a place.

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